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Frequently Asked Questions

I’ve got connectivity issues, what can I do?

Please follow the troubleshooting guide.

I’d like to connect my bridge to multiple assistants

Please follow the multi-fabric guide.

I’m running HAMH as a docker image and want to access it via a reverse proxy

Please follow the reverse proxy guide.

Changes on names and labels in Home Assistant have no effect in HAMH

When performing changes on entities, like adding or removing a label or renaming your entity, you need to reload the affected bridge for the changes to take effect.

This happens when either editing the bridge (even without making changes), or when restarting the whole addon.

I added a label to my entities, but HAMH won’t find any device

If you just can’t get it working with your labels, try to delete your label and re-create it.

My Vacuum does not appear in the Apple Home App

Ensure that all home hubs in the Apple Home app are updated to iOS/tvOS/AudioOS 18.4 or later – if any home hub is below 18.4, the vacuum device will not show up. To resolve this:

  1. Check for updates

    • iPhone / iPad:
      Settings > General > Software Update
    • HomePod:
      Open the Home app → Home Settings → Software Update
    • Apple TV:
      Settings > System > Software Updates
  2. Install any pending updates, then restart each hub.

  3. Relaunch the Home app and confirm the vacuum now appears under your accessories.